Return of Goods

-Return of goods is only allowed for damaged goods.

-You are required to include a copy of the purchase receipt and return the damaged item as evidence.

-Company will not be responsible for any damage caused by natural disasters such as floods, fire, earthquakes and so on.

-Headquarters wil NOT repurchase all products that have been sold.

 

Exchange of Goods

-Items in the set that are damaged if they have been opened and separated from the set cannot be exchange.

-Goods that are damaged in the hands of the stockist or agent cannot be returned to the Headquarters and it is the responsibility of the stockist or the agent himself.

-Exchange of damaged goods that is delivery from Headquarters upon arrival to the stockist or agent is permitted.

Shipping Information:

1. Flexipack  International  to  Indonesia,  Brunei  &  Singapore  –  Size  L  (1  KG  BOX),  Price  rate RM45.00 &  Size  XL (2  KG  BOX),  Price  Rate  RM85.00
2. Pos  Malaysia  -  POSTAGE  RATE  for post  parcel  product  (SEA/LAND) *Acceptable  weight  is  from  range  0.01 kg  -  30 kg *  Postage  rate  for the  first  2kg  is  RM7.00 *  Additional  postage  rate  for  the  next  1kg  is  RM1.50 Postage  Rate: - - - Within Peninsular Malaysia Within Sabah Within Sarawak
3. Shipping cost  is  subject  to any  changes.